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Configure IMAP for iPhone and iPad

 Monday, December 30, 2013 |  Views: 1,353

The iPhone and iPad supports IMAP. IMAP will allow you to retrieve emails and folders from SmarterMail and leave the emails on the server.

Follow these steps to create a SmarterMail IMAP connection to an iOS device with Firmware 5.0.x:

  1. On the iPhone, tap Settings
  2. Tap Mail, Contacts, Calendars
  3. Tap Add Account
  4. Tap Other
  5. Tap Add Mail Account
  6. Complete the Name, Address (email address), Password and Description fields
  7. Click Next
  8. Ensure IMAP is selected
  9. Enter your incoming mail server information:
    • Hostname is generally mail.yourdomainname.com. If you aren't sure, contact your email hosting company
    • Username is your full email address
    • Password is the same password used to access webmail
  10. Enter your outgoing mail server information:
    • Hostname is generally mail.yourdomainname.com. If you aren't sure, contact your email hosting company
    • Username is your full email address
    • Password is the same password used to access webmail
  11. Tap Next
  12. The iPhone will attempt to establish an SSL connection to your IMAP and SMTP servers. If this succeeds, you will be done and can proceed to step 13. If this fails, you will see the prompt, "Do you want to try setting up the account without SSL?"
    • Tap No
    • Tap Save
    • When prompted, "This account may not be able to send or receive emails. Are you sure you want to save," tap Save
  13. Tap the account you just added (identified by your email address)
  14. Scroll down and tap the SMTP button
  15. Select the server you just added, identified by the hostname from step 9
  16. Select OFF for Use SSL
  17. Select Password for Authentication
  18. Select 25 for Server Port
  19. for Server Port
    • Note: Many internet providers are blocking port 25 to help combat spammers. As such, you may need to use an alternate port of 587.
  20. Tap the SMTP button to go back
  21. Tap your email address to go back
  22. Tap Advanced
  23. Scroll down to Incoming Settings
  24. Select OFF for Use SSL
  25. Select Password for Authentication
  26. Select 143 for Server Port
  27. Tap your email address to go back
  28. Tap Mail to go back
  29. Tap the Home button
  30. Tap the Mail App to check your configuration

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