Why text marketing works better than email marketing

Why text marketing works better than email marketing

 Wednesday, December 30, 2015 |  Views:1,898 |  Posted by: John Marx |  Reading Time: 3 Minutes, 49 Seconds |  Article Tags: 

We send out monthly emails like most businesses that have a marketing strategy to stay in constant contact with their customers. Email is extremely effective in getting your information in a person’s inbox. Text marketing will take your email marketing to a new level that is read more often, more quickly, and is great for time sensitive information.

Target Audience

Email lists can be opt-in, bought, are added to when a business card is received, etc. This can lead to many people completely ignoring your messages. Although the same could eventually happen with text messaging right now most people receiving your text messages are people that are truly interested in learning about your company brand.

Time sensitive

When someone is anticipating on receiving an email from you it is typically read in 6.4 hours upon receipt according to industry standards. Text messaging averages being read within 14 minutes of being sent. This means your information is being seen quicker than it would be if it was sent as an email.

Short and Sweet

An email has the potential to be long and often is never super short. With text messaging the messages are routinely less than 160 characters in length which gives rise to being read more often.

Open Rates

It is not uncommon for an open rate for your bulk emails to average around 28-33% (industry averages from what MailChimp announces). When it comes to text marketing the open rates average around 98%.

Click Through Rate

Click Through Rates

When an email is sent it is common that one, or more, links are included. Text messages can include links as well. In an email the click through rate is around 6-7% with text messaging averaging around 36%. With a higher click-through rate you stand a better chance of getting more sales.

Considered Spam

Email is a constant stream of spam. Whether it is automatically blocked or not the average on the Internet is that 90% of all email is considered spam. This means your email could be either blocked completely from reaching your intended recipients or will arrive in their junk email. Spam isn’t completely considered spam free though. It is said that 1% is considered spam. This could be a company sends more texts than what they originally agreed or the person is no longer interested and cannot figure out how to unsubscribe from the list.


Number of "touches" for a typical sale

When you are talking about marketing the less touches you have for a sale the better. When a person is interested in what you are offering with email the touches range from 16-30 before a purchase. With text marketing the number of touches is between 4-6 based on industry averages.

Average messages received per month

Your customers receive a lot of emails per month. The average user (spam + non-spam) is around 1,216 emails received per month. This is truly a lot of information that a person needs to assimilate. With text messaging the number is much less (unless you are a millennial who is a lot higher) with the average being 178 messages per month.


Email is by far the cheapest of the two marketing tactics when you consider how many people you can reach for a relatively low cost. When you consider the standard redemption rate of 15-20% compared to just 1% with email the numbers to tend to swing in favor of text messaging.


Based on that the industry averages are higher for being opened, clicked on, and redeemed with text messaging over email marketing there is a better chance of your name being more in front of a customer.

If your goal is to build your ego with sending a lot of messages whether they are read or not, then email marketing is truly the best way to go. If your objective is like most businesses wanting to get the best return on your investment, then text messaging is the best way to go.

With our Text Marketing Loyalty Program, you can get a full service (we handle everything) solution for a low cost that meets the needs of small-to-mid-size businesses. You will receive analytics about your subscribers and we will help you market your solution to achieve the best return on your investment. You can reach us at 855-456-2669, email at sales@jm2marketing.com or through our online contact form here.

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<a href='mailto:john@jm2marketing.com'>John Marx</a>

CEO / Code Ninja
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John Marx

John has been an entrepreneur and pusher of all things “normal”. He was brought up where a handshake is as good as any word and even more important than any legal speak. John believes in giving back and giving people more than they expect. This is the foundation and basis of JM2 Webdesigners & Marketing. The prices will shock you, the amount you get will shock you even more, and the skills his entire team brings will completely amaze. He has built a team of experts that are talented, young, and efficient. Each one has the characteristics of the company in wanting to see a small business grow and each one goes above, and beyond which makes John beyond proud of them.

So why is John considered the “Code Ninja”. It’s isn’t because people fear ninja’s (they should). They will fight until their last breath defending, achieving the mission, and helping (in this case small businesses). John believes in very surgical strikes to help a business grow using agile methods that change rapidly, in ways people don’t expect, and with a relentless passion to achieve greatness.

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